Klearyon

    Workshop · Discovery

    Customer Journey

    See the experience as the customer lives it.

    60–90 minPM, design, support, salesIntermediate

    Workshop flow

    How the session unfolds

    1. 1
    2. 2
    3. 3
    4. 4

    Deliverables

    What participants leave with

    • A ranked list of moments-of-truth to fix.

    Continue learning

    Where to go next

    Related frameworks

    Frameworks library
    Strategy Academy

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    Academy lessons

    No lessons linked yet.

    A full facilitator guide, practice worksheet and completed example for this workshop are on the way.